Poppy AI Privacy Policy
How Poppy AI collects, uses and protects information when you use this website and its companion chat.
Last updated: 6 August 2026
Scope of this policy
This policy explains how Poppy AI handles information when you visit poppy-ai.net or use the companion chat available through it.
Who is responsible
Poppy AI operates this website and decides how the information described here is collected and used.
Accepting this policy
By using Poppy AI you confirm that you have read this policy and agree to the practices set out in it.
Age requirement
Poppy AI is intended for adults aged 18 and over. We do not knowingly collect information from anyone below that age.
Information you give us
This includes anything you type into a chat, an email you send us, or details supplied when you create an account.
Information collected automatically
Standard technical data such as browser type, approximate region, referring page and the time of your visit.
Cookies and similar technologies
Small files stored on your device help keep you signed in, remember preferences and measure how pages perform.
Managing cookies
Most browsers let you block or delete cookies. Some parts of Poppy AI may not behave normally if you do.
Chat content
Messages exchanged with a companion are stored so the conversation can continue where you left it.
Purposes of processing
We use information to operate the service, keep it secure, respond to enquiries and improve how it works.
Legal grounds
Depending on where you live, processing rests on your consent, our legitimate interests, or the need to perform a contract with you.
Marketing communication
We only send promotional email where you have asked for it, and every message contains an unsubscribe link.
Analytics
Aggregated usage statistics tell us which pages are read and which are ignored. They do not identify you personally.
Service providers
Hosting, security and analytics partners may process data strictly on our instructions and under written agreements.
International transfers
Where data leaves your country, we rely on recognised safeguards to keep the level of protection intact.
Data retention
Information is kept only as long as it is needed for the purpose it was collected for, or as long as the law requires.
Account deletion
You may ask us to delete your Poppy AI account at any time. Residual copies may remain in backups for a limited period.
Security measures
Encryption in transit, access controls and regular reviews are used to protect the information we hold.
No absolute guarantee
No online service can promise perfect security. We work to reduce risk rather than pretend it does not exist.
Your access rights
You can ask what personal information we hold about you and receive a copy of it.
Correction and erasure
You can ask us to correct inaccurate details or erase information we no longer need.
Objection and restriction
You may object to certain processing or ask us to limit it while a dispute is examined.
Data portability
Where technically possible, you can receive your data in a structured, commonly used format.
Withdrawing consent
Where processing rests on consent, you may withdraw it at any time without affecting earlier lawful processing.
Automated decisions
Poppy AI does not make decisions with legal effects about you through purely automated means.
Third-party links
Pages we link to have their own policies. This document does not cover what happens on other websites.
Children's content
No part of Poppy AI is directed at minors, and we remove any account found to belong to one.
Complaints
If you believe your rights have been infringed you may complain to the supervisory authority in your country.
Changes to this policy
Updates are published on this page with a revised date. Continued use after a change means you accept the new version.
Contacting us
Privacy questions can be sent to privacy@poppy-ai.net and will be answered within a reasonable period.
Questions about this document can be sent to legal@poppy-ai.net.